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PRIVACY POLICY

The company AE RESEAUX developing concierge services under the trade name Adopte une Conciergerie with its registered office at 11 Allée des Gouttes 88210 SENONES and with its business address at 91 route des romains 67200 STRASBOURG, is a company providing stewardship and concierge services for professionals and individuals. The Conciergerie may intervene, according to the agreement of the Parties and according to the skills necessary for the supply of goods or services, as a direct service provider or as an intermediary in the context of connecting customers and third-party service providers or suppliers. When the Conciergerie intervenes as an intermediary in the relationship between the client and third-party service providers and suppliers, it is then up to the client to refer to the General Conditions ofSale of Third Party Providers and Suppliers, in addition to the present.

- What type of information does AE RESEAUX - ADOPTE UNE CONCIERGERIE collect?

 

The company AE RESEAUX receives, collects and stores any information that you enter on the website or that you provide in any other way. Additionally, the Company collects the Internet Protocol (IP) address used to connect your computer to the Internet; the login; email-address ; the password ; computer and login information and purchase history. AE RESEAUX uses software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from of the page. The Company also collects personal identification information (including name, email address, password, communications); payment details (including credit card information), comments, feedback, product ratings, recommendations and personal profile.

-How is information collected? 

When you make a transaction on our website, as part of the process, the company AE RESEAUX collects the personal information you give us, such as your name, address and e-mail address. Your personal information will only be used for the specific reasons mentioned above.

Why is the data collected?

AE RESEAUX collects this non-personal and personal information for the following purposes:

  1. Provide and operate the Services;

  2. Provide users with ongoing assistance and technical support;

  3. To be able to contact visitors and users with general or personalized notices relating to the service and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

  5. Comply with applicable laws and regulations.

- How are the data stored?

Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com's data storage, databases and general applications. They store your data on secure servers behind a firewall. But the company AE RESEAUX stores its data at another secure host FRESHWORKS

- How to communicate on this data? 

We may contact you to inform you about your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to survey your opinion through surveys or questionnaires, to send updates about our company, or as necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you by email, telephone, text messages and postal mail.

-Cookie management:

Wix uses cookies for important reasons, including: 

  • Offer an optimal experience to your visitors and customers.

  • Identify your registered members (users who have registered on your site).

  • Monitor and analyze the performance, operation and efficiency of the Wix platform.

  • Guarantee the security of our platform and the safety of its use.

-How to notify your wish to withdraw your consent?

If you no longer want us to process your data, please contact us at admin@adopteuneconciergerie.fr or send us a letter to AE RESEAUX 91 rue des romains 67200 STRASBOURG.

- Update of the privacy policy:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect as soon as they are posted on the website. If we make material changes to this policy, we will notify you here when it is updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use it and/or disclose.

- Your questions and requests:

If you no longer want us to process your data, please contact us at admin@adopteuneconciergerie.fr or send us a letter to AE RESEAUX 91 rue des romains 67200 STRASBOURG.

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